Sessions occur on an appointment basis and it is not possible to extend the allocated time set aside for a session. Should you be late for a session without making any prior arrangements timeously, the relevant session will end at the scheduled time.

Counselling is highly individual and therefore the number of sessions can vary. Each client differs, the length and number of sessions can fluctuate. This will be discussed throughout counselling. The individual responsible for the payment of the account will be liable to pay the fee of the full session.

Taking responsibility is key to achieving improved mental health. I would also recommend that you consider the following to benefit the most from counselling:
– Arrive on time for scheduled appointments
– Establish achievable goals jointly with your counsellor
– Be open and willing to explore uncomfortable aspects of your life
– Be honest with your counsellor, but more importantly, be honest with yourself
– Be committed to counselling, to achieve healthy and positive mental well-being

Most sessions take an hour, the first session will be an hour and a half as it will involve psychological screening, contracting and the intake process.

The fee for counselling is determined by the nature of the intervention required (i.e. individual, couple, group or family).
This is a strict cash practice. Attention is given to individual circumstances and discussions around fees are encouraged during the contracting session. Fees need to be paid at the end of the session. Cash, debit and credit cards will be accepted. Annual increases are effective from January.