Sessions occur on an appointment basis and it is not possible to extend the allocated time set aside for a session. Should you be late for a session without making any prior arrangements timeously, the relevant session will end at the scheduled time.
Counselling is highly individual and therefore the number of sessions can vary. Each client differs, the length and number of sessions can fluctuate. This will be discussed throughout counselling. The individual responsible for the payment of the account will be liable to pay the fee of the full session.
What can I do to ensure I benefit from counselling?
Taking responsibility is key to achieving improved mental health. I would also recommend that you consider the following to benefit the most from counselling:
– Arrive on time for scheduled appointments
– Establish achievable goals jointly with your counsellor
– Be open and willing to explore uncomfortable aspects of your life
– Be honest with your counsellor, but more importantly, be honest with yourself
– Be committed to counselling, to achieve healthy and positive mental well-being
Duration of Sessions
Most sessions take an hour, the first session will be an hour and a half as it will involve psychological screening, contracting and the intake process.
Payments and Rates
The fee for counselling is determined by the nature of the intervention required (i.e. individual, couple, group or family).
This is a strict cash practice. Attention is given to individual circumstances and discussions around fees are encouraged during the contracting session. Fees need to be paid at the end of the session. Cash, debit and credit cards will be accepted. Annual increases are effective from January.
Any information, personal and other, discussed during sessions is completely confidential I follow the professional, legal and ethical guidelines of the Health Professions Council of South Africa.
This means that information regarding your counselling sessions is not shared with anyone without your expressed written permission. There are some exceptions to confidentiality, however.
If there is the possibility of harm to the client or another person, or in cases of child abuse, I am mandated to report such information to the appropriate authorities.
Please feel free to ask me for more information about confidentiality. HPCSA is there to protect the public and to guide the professional.
I have a 24-hour cancellation policy, which means that appointments not cancelled within 24 hours will be charged for. If payment was made, and the appointment was cancelled more than 24 hours before the session, the client will be reimbursed for the session.
A mutual agreement between the counsellor and client must be signed before the commencement of the counselling process. The contract will be discussed with the client to ensure the client makes an informed decision and gives consent for consultations and services offered by the practice.
The client can terminate the process at any given point in time. The counselling space is completely confidential except in cases where the client is at risk of self-harm and putting others or the counsellor in danger.
21 Spruitrivier Estate
18 Genl Hertzog Boulevard
Western Cape, South Africa
+27 76 104 1462
Monday to Friday | 10am – 3:30pm